Terms and Conditions

Last updated February 2022.

These are the terms and conditions (“Terms”) of KnewStart Limited, trading as The Source, a company registered in England and Wales under company number 07634264, whose business address is at 71-75 Shelton Street, London, England, WC2H 9JQ (“we” or “us”).

By purchasing a membership to our ‘The Source’ platform (“Services”), available from our website [https://thesourcemember.is (“Website”), you are deemed to accept these Terms, and a legally binding contract is formed between you and us.  You will be required to read and accept these Terms when purchasing a membership.  If you do not accept these Terms, you will be unable purchase Services from us.

We may update these Terms from time to time, so please check back regularly as any updates will apply to your use of the Website and our Services.

  1. Our Services:

We run an online membership platform for women in cybersecurity (and those who identify as women), with features including masterclasses, live training sessions, mentor matching and other useful resources.

The platform will provide access to private communities for trusted conversations, Q&As and support, as well as access to further events and job opportunities.

Full details of the Services we provide under these Terms are set out on our Website. We do reserve the right to change any elements of our Services at any time if we think this is in your best interests, or if required to do so to improve the quality of the Services.


We request that at all times your behaviour towards other members of the Services is polite, kind and respectful. We won’t be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate, we reserve the right to remove you from the membership with immediate effect and you won’t be entitled to a refund.

We’re not responsible for the views or opinions shared by others. We ask that all members of the Services respect the rights of others in respect of their behaviour, privacy and confidentiality.

  • Business Customers

These Terms do not apply to corporate customers purchasing Memberships and accessing the Services in the course of business.  If you are a business customer, please contact us at hello@thesource.is and we will provide you with our business customer contract.

  • Membership and Payment

When you accept these Terms, you are committing to a freemium membership, with limited access to membership benefits, free of charge, and will then have the option to upgrade to a paid membership with access to all of the membership features. The paid membership is for a minimum term of one year (“fixed term”) for a monthly fee, such fee as advertised on the website from time to time.  The term of the membership will run for consecutive months and it isn’t possible to pause your membership during this time. Where you purchase a membership via a Kickstarter Project, such pricing shall apply, and these terms and conditions shall be applicable to such membership.

Payment is made via our Website using a third-party payment processor (currently Stripe, and as such we recommend you read their terms and conditions and privacy policy before you make payment.  Our membership prices can be found on our Website. 

Our membership prices may change from time to time; however, we will always give you advance notice of any such changes.

At the end of the fixed term, your membership will automatically renew on a monthly basis and the same card details will continue to be charged. 

You may terminate your membership at any time after the fixed term, however there will be no refund if you terminate your membership part way through a month. If you wish to terminate, please provide notice to goodbye@thesource.is

If you’re late making payment, we will suspend your membership and access to the Services.  We reserve the right to charge interest at a rate of 5% per annum above the Bank of England base rate, from time to time, accruing daily, until paid in full.  We also reserve the right to refer any arrears to a third-party debt collection agency and to pass on the associated costs to you.

As we provide you with our intellectual property from the start of the membership, all sales are final and you’re not entitled to a refund if you change your mind after purchase.

You must treat all identification codes, passwords, and other security information that we provide to you regarding your membership as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).

You must not allow anyone else to use Website using your login details.

  • Intellectual property rights

We are the owner or licensee of all intellectual property rights in the Website, material posted onto it, and all materials we make available to you having paid for a membership, including but not limited to documents, presentations, course materials, workbooks and videos (the “Content”). The Content is protected by copyright.

You agree that you will:

  • not rent, lease, sub-license, loan or otherwise make the Content available to any person without our prior consent;
  • not copy the Content, except as part of the normal use of the Content;
  • not translate, merge, adapt, vary, alter or modify the Content, nor allow the Content to be incorporated into other programmes;
  • not disassemble, decompile, reverse engineer or create derivative works from the Content; and
  • comply with all applicable law when using the Content.

If you breach these Terms, you may lose your right to use our Content, and must destroy or return any copies you have made. We may also seek legal recourse against you.

  • Uploading to our Website

Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.

We won’t be legally responsible to anybody for the accuracy of material that you upload to the Website and we can remove it at any time.

This clause does not apply to any personal data you input into our Website, which will be handled in accordance with our privacy policy. This can be found on our Website.

  • Our Legal Responsibility to You

We do not guarantee the accuracy of material on our Website. As far as legally possible, we exclude legal responsibility for the following:

  • Any loss to you arising from use of our Website; and
  • Loss of income, profit, business, data, contracts, goodwill, or savings.

We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.

We do not exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

Our total liability to you under these terms is limited to the fees your have paid for your membership to the Services.

  • Acceptable use of the Website and computer offences

When using the Website, you must not:

  • use the Website in an unlawful manner or act fraudulently or maliciously (including inserting malicious code into the Website);
  • infringe our intellectual property rights or that of a third party;
  • transmit anything which is defamatory, offensive or otherwise objective;
  • use the Website in a way that could damage, disable, overburden, impair or compromise our systems; or
  • collect or harvest information from the Website to attempt to decipher any transmissions to or from our servers.

If you do anything which is a criminal offence under the Computer Misuse Act 1990, your right to use the Website will end straightaway. We will report you to the relevant authorities and give them your identity.

Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.

You must not try to get access to our Website or server or any connected database or make any ‘attack’ on the Website. We won’t be legally responsible to you for any damage from viruses or other harmful material that you pick up via our Website.

You have permission for temporary use of the Website, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.

If you have any issues using the Website, please contact us at hello@thesource.is.

  • Links from the Website

Links from the Website to other websites are for information only. We don’t control them and we don’t accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.

  • Personal data

All personal data that we may use will be collected, processed and held in accordance with the provisions of the EU law retained version of the General Data Protection Regulation (2016/679) and the UK Data Protection Act 2018.

For full details of our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is Used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to our Privacy Policy, which can be read here:  https://www.iubenda.com/privacy-policy/25048519/full-legal.

  1. Variation

We change these Terms from time to time and you must check them for changes because they are binding on you.

  1. Third party rights

Unless it expressly states otherwise, these terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.

  1. Applicable law

These Terms and any non-contractual obligations arising hereunder, shall be governed by, and interpreted according to the law of England and Wales and all disputes arising under these terms (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

  1. Contact us

Please email us at hello@thesource.is to contact us about any issues regarding the Website or our Services.